+971 50 722 0475 booking@onepointtravel.com Office #301, Portsaeed Plaza, Deira

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.

Already a member?

Login
+971 50 722 0475 booking@onepointtravel.com Office #301, Portsaeed Plaza, Deira

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.

Already a member?

Login

Cancellation & Refund Policy

Terms & Conditions

Refund & Cancellation Policy

Please note that while booking with EZTOURISM.AE your agreed to the below cancellation and refund policy.

1. Cancellation & Refund Policy

1.1 Cancellation
The following conditions may apply in the event of any cancellation:
If trip cancelled / amended 48 hrs prior to the tour date, no cancellation charges will be applicable.
If trip cancelled / amended within 24 to 48 hrs prior to the tour date, 50% cancellation charges will be applicable.
If trip cancelled / amended 24 hrs prior to the tour date, 100% cancellation charges will be applicable.
If the payment is done by credit card online then there will be a charge of 5% (online service charge) for refunding the money back.

1.2 Refund Policy
If you fail to turn up for the tour, no refunds in part or full can be provided. The same condition applies in the case of unused tickets, sightseeing tours, car-rental or chauffeur-driven services. Likewise, rescheduling cannot be allowed for confirmed tours, transfers to and from airports, and other travel related services.

2. Cancellation Procedures
Prior to making cancellation, we recommend you to carefully read the cancellation rules that apply to your tour package. For cancellation of all or any part of your reservation, make sure that you make notification of cancellation to EZ Tourism in writing. Upon receiving your cancellation request, we´ll let you know through e-mail, fax or telephone regarding the confirmation of booking cancellation as well as the fee that should be paid. EZ Tourism cannot be held responsible for any cancellation that has not been received from you or not confirmed by us.